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Blogs

How not to monitor, but Lead WFH Teams

May 13, 2020

The ongoing Coronavirus crisis has impacted world economies, businesses, and people alike. Amid all the challenges and changes that organizations are adapting to, one thing that comes to the...

7 Key Takeaways: Turning Setbacks into Comebacks

May 7, 2020

One of my passions is connecting with leadership coaches who focus on positivity and the challenge of learning from every situation. We were thrilled when one of my favorite motivational speakers, ...

IT By Design Launches ReBuild IT Give-Back Program

May 6, 2020

Program offers immediate access to MSP-trained engineering talent, gives back more than $200k to struggling MSPs

Collaborating in Times of Social Distancing

May 2, 2020

When employees work from home, the physical boundary between work and home disappears. They can no longer walk to another desk for assistance or to talk through a problem, and this can be quite...

IT By Design Extends Services Support for Two Key MSP Vendors

April 27, 2020

Master MSP expands tool-agnostic approach by adding Datto, Kaseya expertise to its engineering services

Confronting Coronavirus - A Productive Guide to Virtual Meetings

April 21, 2020

As coronavirus forces more employees to work from home, businesses are seeking ways to replicate their in-office culture in a remote environment, including moving meetings to video conference calls....

Entrepreneur to Entrepreneur – 6 Leadership Lessons to lead during Crisis

April 17, 2020

The coronavirus pandemic has reshaped the global economy, including the MSP space. As the economic impacts of the crisis are significant, many MSPs are feeling their way towards understanding,...

Focusing on the 'Present' of Remote Working

April 7, 2020

All rules for business and social interactions are shredded by the ongoing coronavirus outbreak. Many organizations that have never maintained remote working as work policy are now wondering if...

Did you miss our pandemic response plan webinar? 10 key takeaways

March 24, 2020

Don’t worry if you couldn’t join us for our webinar last week—we were taking notes! Our guests helped us tackle topics such as communications, strategy, financials, operational changes and mitigating...

Need Help with Crisis Communications? We Have Simple Advice

March 20, 2020

For the last week or so, governments and companies alike have struggled with crisis communications. I’ve managed internal and external communications through some serious matters, from an anthrax...