How not to monitor, but Lead WFH Teams
May 13, 2020
The ongoing Coronavirus crisis has impacted world economies, businesses, and people alike. Amid all the challenges and changes that organizations are adapting to, one thing that comes to the...
7 Key Takeaways: Turning Setbacks into Comebacks
May 7, 2020
One of my passions is connecting with leadership coaches who focus on positivity and the challenge of learning from every situation. We were thrilled when one of my favorite motivational speakers, ...
IT By Design Launches ReBuild IT Give-Back Program
May 6, 2020
Program offers immediate access to MSP-trained engineering talent, gives back more than $200k to struggling MSPs
Collaborating in Times of Social Distancing
May 2, 2020
When employees work from home, the physical boundary between work and home disappears. They can no longer walk to another desk for assistance or to talk through a problem, and this can be quite...
IT By Design Extends Services Support for Two Key MSP Vendors
April 27, 2020
Master MSP expands tool-agnostic approach by adding Datto, Kaseya expertise to its engineering services
Confronting Coronavirus - A Productive Guide to Virtual Meetings
April 21, 2020
As coronavirus forces more employees to work from home, businesses are seeking ways to replicate their in-office culture in a remote environment, including moving meetings to video conference calls....
Entrepreneur to Entrepreneur – 6 Leadership Lessons to lead during Crisis
April 17, 2020
The coronavirus pandemic has reshaped the global economy, including the MSP space. As the economic impacts of the crisis are significant, many MSPs are feeling their way towards understanding,...
Focusing on the 'Present' of Remote Working
April 7, 2020
All rules for business and social interactions are shredded by the ongoing coronavirus outbreak. Many organizations that have never maintained remote working as work policy are now wondering if...
Did you miss our pandemic response plan webinar? 10 key takeaways
March 24, 2020
Don’t worry if you couldn’t join us for our webinar last week—we were taking notes! Our guests helped us tackle topics such as communications, strategy, financials, operational changes and mitigating...
Need Help with Crisis Communications? We Have Simple Advice
March 20, 2020
For the last week or so, governments and companies alike have struggled with crisis communications. I’ve managed internal and external communications through some serious matters, from an anthrax...