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ITBD celebrating 20 years of success with significance

March 2023

Talent Talk

All things talent, all the time.

Retain Talent

How are you identifying and converting quiet quitters on your team? You know, those employees who aren’t fully engaged in their work or your company. A Gallup survey said that if you invest in your employee experience you can outperform your competitors by 4.2 times. You can move quiet quitters from the 50% of employees who are not engaged to the 18% who are.  How?

 

Here’s a “Q-Tip” (Quitter Tip): Your managers must hold weekly 1:1 meetings with their direct reports for up to 30 minutes to gauge their engagement. Leaders must be intentional about having conversations with their team members and understanding them and their needs. Your success rate with this strategy increases if your senior leaders make this a priority and hold managers accountable for completing these check-ins.

For more details, read Rita’s Teaching Tuesday’s Blog. If you need a solution to help retain talent,  click here to check out our SaaS product.

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    Find Talent

    Identifying and hiring tech talent is tough enough – but even tougher when you don’t know if you want to “recruit” talent or “acquire” it. “Recruiting” is a short-term, fast-fix strategy, like holiday coverage. “Acquiring” is a long-term solution for candidates with specific skills and abilities, cultural fits, and a desire for a career path. So you must know which way you want to go.

    Learn more in our blog, “Know the Difference: Acquiring Talent vs. Recruiting Talent”. If you need an additional source for engineers, we offer support from the Philippines and India with a full bench of tech talent.

      Recruitment or Acquisition Blog
      More Talent Help Here

      Develop Talent

      In a 2022 McKinsey survey, “Great Attrition, Great Attraction”, respondents cited a lack of career development and advancement as the single highest reason for leaving a job. The cost to an organization to replace an employee is nine months of salary.  Considering this information, investment in your employees is the most fiscally responsible decision. Historically, pay and benefits were seen as enough of an investment by employees. That has shifted. Employees no longer believe pay is enough of an investment for their contribution to the growth and development of the organization. They’re looking for something more. 

       

      Here are three options for you to consider:

      • Recognize their unique ability and offer them a chance to use it on a project
      • Offer leadership or resiliency training
      • Pose mentorship or sponsorship opportunities

      If you’re looking for development/advancement opportunities for your team, consider our Build IT University education platform and its popular Build IT LIVE annual event. Your employees will greatly appreciate and enjoy the offers.

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        Check out Build IT LIVE here

        Talent Development with Brightgauge

        To help you develop your team members, you need accurate data. That’s why you have all those dashboards. They each tell a story and give you ammunition to make educated decisions that drive your MSP’s success. One of those data providers hopefully is Team GPS, our client and employee

          Team GPS integration with Brightgauge

          engagement platform.  We’re trying to get it integrated with Brightgauge. This will allow you to easily view all your vital data in your dashboards.

           

          To expedite the integration process, we’re asking if you would generate a ticket request to help Connectwise prioritize the integration with Team GPS. To create your own ticket, please click here and follow the instructions. We greatly appreciate your support as we continue to enhance the Team GPS experience and ensure its value and enjoyment.

          ITBD News

          Channel-Influencer
          ITBD Retreat 2023
          IT-Nation-Evolve

          Our president, Kam Kaila, was named a 2023 Channel Influencer Award winner by Channel Futures.

            Our exclusive India Retreat runs from Saturday, April 8, through Sunday, April 16. Registration deadline is tomorrow!

              We’ll be at IT Nation Evolve in Dallas, Texas, from Monday, May 1, to Friday, May 5. Hope to see you there!

                Build IT LIVE logo

                Build IT LIVE ’23 is all set for Monday, September 18, to Wednesday, September 20, in Orlando, Florida. Get those editable tools , templates, and processes that MSP leaders like yourself need to jump-start growth in your business. 

                Click here for details and to register

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