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The Right Onboarding Makes a Difference

Read how investing in partnership from the start set up A Couple of Gurus  for helpdesk success

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No one likes to feel like just another number. Businesses are built on true partnerships, where success is a win-win scenario. Part of that process is onboarding and open communications right from the start--especially when you are outsourcing NOC or helpdesk services. 

Don’t take our word for it, read how A Couple of Gurus credits success to onboarding and ongoing partnership. Complete the form and we'll zip this case study right to you.
 
What makes ITBD different:
  • Onboarding includes an audit and fine-tuning across your MSP tools
  • Work with a team that includes an account manager as well as your technical team
  • Helpdesk offers two options to help your MSP truly support your clients
  • Our ITIL-certified NOC team handles Tier 1,2, and 3 support
NOC graphic
2020_CRN MSP500
2020-MSP-501-Winner
CRN Tech Elite 250 (Motivation Monday)