1. Knowledge Base
  2. Important Processes for all Partners

Service Communications

Communication from our Service Team and what to expect.

service update

Our Service Team will be communicating indefinitely to ensure all processes are running smoothly, expectations are being met, and there are no issues to resolve.

These discussions are the perfect time to relay any information we may need to know such as your needs changing to make sure you are getting the most value from our services. Also, we can uncover and mitigate any anticipated risks.

Communications from our Service Team will occur weekly for your first 30 days, biweekly during your 60-90 day period, and then monthly ongoing.

If at any moment you feel you may need extra communication with our Service Team, please let your Customer Experience Specialist know.